1. Information We Collect and Its Sources
Information comes from you, an authorized employer or representative, the payment and accounting providers involved in your transaction, and technical records generated when the Platform is used. The information depends on your role and the features you use.
- Identity and contact details: name, email, telephone, mailing address, account identifiers, identity-verification information, and information needed to establish New York eligibility.
- Enrollment and business records: employer or enrollment-channel association, employee rosters, representative applications, plan choices and declines, meeting preferences, agreements, consents, payroll or payment authorizations, signature evidence, and requested account changes.
- Membership and financial administration: selected plans, fees and schedules, provider references, payment status, payment-verification evidence, receipt images and purchase details, discount decisions, appeals, check or payout records, cancellations, and billing corrections.
- Communications and technical records: support requests, messages and delivery status, IP address, browser/device information, access times, session and security records, and audit or error records.
Only submit records you have authority to provide. Redact full account numbers, Social Security numbers, and unrelated sensitive information from receipts or support attachments unless Armour gives a specific lawful instruction to provide necessary information through an appropriate secure channel.
2. How We Use Information
Armour uses information to provide requested account and membership services, verify identity and eligibility, administer enrollment and billing, reconcile payments, review and pay eligible discounts, manage cancellations and corrections, communicate about accounts, provide support, protect the Platform, prevent fraud, resolve disputes, and meet legal and financial-recordkeeping duties.
Information is used only as needed for those functions and any other purpose lawfully disclosed to you with the required choice or consent. An employer request, employee-list upload, or representative application is not consent to enroll an employee or charge an account.
3. QuickBooks Connection and Payment Information
Payment services are provided by Intuit Payments Inc. for membership-fee payments and employer remittances made through QuickBooks Payments. Armour Life Solutions LLC provides the memberships and is responsible for discount decisions and discount payments; Intuit does not provide or guarantee those memberships or discounts.
Who connects: Armour’s accounting connection is managed by authorized Armour administrators. The person approving it must have the necessary permissions for the selected QuickBooks Online company. It supports Armour’s accounting and membership billing; ordinary member or employer enrollment does not link that person’s own QuickBooks company or provide access to Armour’s books.
Information sent to QuickBooks: As needed for authorized billing, Armour may create or reference customer records containing a member or employer name, contact email, telephone, and billing address. It may send plan or service-item names, prices, invoice lines, account or employee-allocation references, recurring schedules, amounts, and relevant billing or cancellation-invoice notes. Consolidated employer invoices may identify participating employees and their plan allocations. The integration is not a general export of member receipt images, identity-verification codes, or the employer’s entire workforce file.
Information received from QuickBooks: Armour may retrieve company identifiers and details; customer references; plan/service items; income-account references needed for item mapping; invoice terms, numbers, dates, amounts, balances, and links; recurring-template references and schedules; payment identifiers, dates, amounts, and method/status information; and transaction-change notifications used for reconciliation. The accounting permission approved in Intuit’s authorization screen can be broader than these individual categories. Armour’s use of that access is limited to the disclosed billing and administration functions.
Connection records: The Platform keeps encrypted connection credentials and access/refresh tokens, company identifiers, synchronization mappings, transaction references, normalized notification records, verification evidence, and necessary error/audit information. The administrator-controlled connection does not ask members to give Armour their Intuit password or online-banking login credentials.
Bank-payment entry: Enter bank/payment details through the designated provider-hosted process. Armour’s ordinary receipt and support forms are not the place to enter them. Armour receives the references, status, and authorization evidence needed to administer payment; creating an accounting connection or receiving this notice is not itself a payer’s recurring-payment authorization.
Separate providers: Intuit operates QuickBooks and its payment services under its own terms and Global Privacy Statement. Armour is responsible for its own processing and does not process this information on Intuit’s behalf. Intuit and other providers may process information in locations where they operate, including outside your state or country, subject to applicable requirements. This notice is not a representation that every provider stores all records in New York or the United States.
4. Who Can Access Information and When We Share It
Authorized Armour personnel have access appropriate to their responsibilities. Employers receive the employee elections, authorized deduction information, roster-completion information, and reconciliation records needed for their agreed role. An employer is not given general access to private member receipt images, redemption details, or bank credentials. Authorized representatives receive only the information made available for their approved account and enrollment responsibilities.
Information may be shared, to the extent reasonably necessary, with payment, accounting, hosting, email-delivery, document-storage, security, professional, postal, banking, and legal service providers. Providers acting for Armour must be subject to appropriate confidentiality, security, and purpose restrictions. We may also disclose information when lawfully required or necessary to address fraud, a security incident, or a legal claim, while respecting applicable privacy limits.
QuickBooks-derived data is used for the connected functionality, not sold, made available for unrelated uses, or used for unrelated advertising. A provider’s independent services and privacy practices are governed by that provider’s own notices where it acts independently.
6. Security Safeguards
Armour uses safeguards appropriate to the information and activity, including account permissions, protected file storage, HTTPS for live connections, password hashing, encryption of stored integration credentials, upload controls, and audit records. Access is restricted to authorized people and providers for their assigned functions. Security also depends on proper hosting configuration and account management.
No online service can guarantee absolute security. Report a suspected disclosure, lost private link, or unauthorized account activity to Armour promptly. We investigate reported incidents and provide notices and other responses required by applicable law. Do not send a password, verification code, connection secret, or full bank details in a routine email.
7. Retention and Deletion
Ordinary membership, consent, accounting, communication, and dispute records are retained for the period reasonably needed for their service purpose and applicable recordkeeping obligations. Retention depends on the record type, the ongoing relationship, a legal hold or dispute, and the law; it is not an unlimited right to keep every record. Protected backup copies, where retained, are restricted and handled through the applicable backup-retention process.
For information obtained through the QuickBooks connection, Armour stops access and processing dependent on an authorization when it is revoked. On a valid deletion request, Armour securely deletes information no longer required to be retained by law, subject to applicable recordkeeping duties. Legally required retained copies remain restricted to the purpose requiring retention; a general preference to keep a copy is not a substitute for a legal exception. Independently obtained membership or financial records may have a separate lawful retention basis.
Disconnection, closing a browser, and stopping a payment do not automatically erase historical records. Privacy requests are reviewed by Armour; this notice does not promise that a self-service automatic deletion tool exists or that all copies disappear immediately. We will explain an applicable retention exception when responding, to the extent legally permitted, and delete or de-identify information when the permitted purpose ends.
8. Disconnecting QuickBooks and Withdrawing Authorization
An authorized company administrator may revoke Armour’s app connection through QuickBooks’ connected-app controls. An authorized Armour administrator may also select Disconnect in Admin → QuickBooks. That action requests revocation from Intuit and removes Armour’s local access and refresh tokens to stop further access through the saved connection. If Intuit cannot confirm revocation, Armour reports that provider-side revocation remains to be completed through Intuit’s connected-app controls. Contact Armour if assistance or review of related records is needed.
Revocation stops access dependent on that connection. It does not delete records already held by Intuit or override Intuit’s own retention duties; requests about Intuit-held information can also be made through Intuit’s privacy tools. Requests about Armour-held records should be sent to Armour using the contact information below.
Disconnecting QuickBooks is not the same as cancelling a membership or stopping a separately authorized recurring payment. Manage the provider authorization through the applicable provider process and submit a membership cancellation through Cancel Membership or another method permitted by your agreement or law. Armour’s retention duties and your nonwaivable rights remain in place.
9. Your Requests and Choices
You may ask to access, obtain a copy of, correct, or delete your personal information, or ask about its use and sharing, by emailing support@armourlife.us or writing to P.O. Box 43, Annsville, NY 13308. Identify the relevant account or relationship and the request without sending sensitive credentials. Armour may verify identity and business authority before disclosing or changing records.
We respond in accordance with applicable law and explain a refusal or retention requirement where required. Additional rights, including an objection, restriction, withdrawal of consent, or review of a response, depend on the law that applies to you. Contact us to exercise them. Nothing in this notice limits a right that cannot legally be waived or prevents a complaint to an appropriate regulator.
You may decline voluntary enrollment and withdraw a permission to the extent allowed by its governing terms and law. Service records and necessary account communications may still be required for an active relationship or legal obligation. Use the applicable unsubscribe method for optional marketing; that choice is separate from membership cancellation and required account notices.
10. Children and Membership Eligibility
Membership enrollment is intended for eligible adults, and the Platform is not directed to children under 13. A household receipt may incidentally describe a purchase for a child; that does not create a child’s account. Do not submit unnecessary identifying information about children. Contact Armour if you believe a child supplied personal information without appropriate authority so we can review and take appropriate action.
11. Updates and Contact Information
We identify updates by the date above and provide additional notice or obtain consent when required for a material change. This expanded public notice clarifies Platform and QuickBooks processing; it does not authorize a new purpose incompatible with a prior promise or silently amend a signed membership or payment agreement.
Armour Life Solutions LLC
P.O. Box 43, Annsville, NY 13308
support@armourlife.us
See the Platform Terms of Use / End-User License Agreement for software-use conditions and the Membership Terms page for the separate membership framework. A copy of this notice can be retained using your browser’s print function or requested from Armour.